For service businesses
Most business owners find out their site is down when an angry client calls. With buddypilot you find out first. We take care of the rest before anyone notices.
30-day money-back guarantee · Cancel anytime · Onboarding in 24h
What's included
Six pillars of a smoothly running WordPress site. No jargon, no surprises.
A full backup of your site and database once a week, stored for 14 days on an encrypted server outside your hosting, in a GDPR-compliant location. Every backup is automatically verified right after it is taken. We know it is valid before anything goes wrong.
Every 60 seconds we check whether your site responds, how fast it loads and whether the SSL certificate works. Monitoring never sleeps. It runs around the clock, 365 days a year. If something goes wrong, we know before you and your clients do.
We update WordPress, all plugins and the theme regularly. Every update is supervised by a human. We do not run blind automated deployments. After every update we manually check that the site works. If anything breaks, we roll back immediately.
You write to us and a real person who knows your site replies. Not an autoresponder, not a bot, not a script with ready-made answers. Someone who knows what you have installed, how it is configured and what could be causing the issue.
When monitoring detects an issue or you write to us – we take first action within 15 minutes during business hours. Goal: full resolution within one business day. We never leave issues unanswered or unactioned.
We inform you of every important event on the site. Technical jargon is translated into language that makes sense for a business owner. You know what we are doing and why. No jargon, no excuses.
Economy does not include WooCommerce support, monthly reports or a reduced response time. Running an online store? Check out Business Class. Need a monthly report and faster response? Take a look at Premium.
Onboarding
From check-in to takeoff in less than 24 hours. No complicated formalities.
Click "I choose Economy" and send us a message. We will reply the same day and send a simple onboarding form. No multi-page contracts to start.
You provide access to WordPress and hosting. We configure monitoring, create the first backup and do a preliminary technical audit of your site. The entire process takes less than 24 hours.
From this moment your site is under our care. You focus on running your business. We keep things on course, respond to turbulence and inform you of every important manoeuvre.
Contact
Join buddypilot and forget about technical WordPress issues. First 30 days – no risk, no questions.