For service businesses

Your site covered.
With a monthly report.

Economy plus a monthly report and a faster response time. You know what is happening with your site without having to ask.

Start now What is included?

30-day money-back guarantee · Cancel anytime · Onboarding in 24h

What's included

What you get in the Premium plan

Everything from Economy, plus a monthly report and a faster incident response.

Daily backup

A full backup of your site and database every day, stored for 30 days on an encrypted server outside your hosting, in a GDPR-compliant location. Every backup is automatically verified right after it is taken. 30-day history means the ability to restore the site to any point from the past month.

Monitoring every minute

Every 60 seconds we check availability, response time and SSL certificate. Monitoring never sleeps, 365 days a year. If something goes wrong, we know before you and your clients do.

Updates with verification

WordPress, all plugins and the theme updated regularly. Every update supervised by a human. After every update we manually check the site works. If anything breaks, we roll back immediately.

Incident response up to 8h

First action within 15 minutes of detection during business hours, full response within 8 hours. For a care plan with monthly reporting this is a concrete guarantee – and we keep it.

Monthly report delivered automatically

Once a month a summary arrives in your inbox: backups, updates, incidents, uptime. You know what is happening with your site without having to ask. In plain language, without technical jargon.

Support from a person, not a bot

You write to us and a real person who knows your site replies. Someone who knows what you have installed, how it is configured and what could be causing the issue. No scripts, no ready-made answers.

What is not included in this plan

Premium does not include WooCommerce support. Running an online store? Check out Business Class or First Class.

Onboarding

Your plane is ready. Ready to board?

From check-in to takeoff in less than 24 hours. No complicated formalities.

Choose a plan and write to us

Click "I choose Premium" and send us a message. We will reply the same day and send a simple onboarding form. No multi-page contracts to start.

We do the pre-flight check

You provide access, we configure monitoring, create the first backup and do a technical audit of your site. The entire onboarding takes less than 24 hours.

Enjoy peace of mind and transparency

Your site under our care, you focus on the business. Every month the report arrives automatically. You know what is happening without having to ask.

Contact

Your site deserves someone watching over it.

Join buddypilot and forget about technical WordPress issues. First 30 days – no risk, no questions.

Start for PLN 250 net/mo. I have a question for the pilot