E-commerce stores
WooCommerce support and monitoring, daily backup, and an 8-hour response guarantee. For a store where every hour of downtime is a real loss.
30-day money-back guarantee · Cancel anytime · Onboarding in 24h
What's included
WooCommerce care that covers everything that matters in an online store.
A full backup of your site and database every day, stored for 30 days on an encrypted server outside your hosting. In a WooCommerce store the database changes constantly: new orders, status updates, new customers. A daily backup means you lose at most one day of history, never more.
Monitoring does not stop at checking whether the site "works". For your store we also check the key elements: cart, order completion, payment gateway operation. We know what is critical in WooCommerce and that is exactly what we watch.
First action within 15 minutes of detection during business hours, full response within 8 hours. For an e-commerce store where every hour of downtime means lost orders, 8h is a concrete boundary – and we keep it.
Every WordPress, plugin and WooCommerce update is verified against store operation: cart, checkout, payments. We do not update blindly. We check the effect before and after deployment. If any unexpected issues arise, we fix them immediately.
You contact us and someone who understands WooCommerce, not just WordPress, responds. Someone who knows your store, knows which plugins you have and how they are configured. You explain nothing from scratch. You ask and get a concrete answer from an expert.
Every month a clear summary: backups, updates, incidents (if any), uptime. For a store it is also worth knowing when backups were taken and whether any anomalies occurred. Full transparency, no jargon.
Business Class does not include LMS support, priority queue or extended 60-day backup history. Need those features? Take a look at First Class.
Onboarding
From check-in to full care in less than 24 hours.
Click "I choose Business Class" and send us a message. We will reply the same day and send the onboarding form. We need access to WP-Admin and hosting. The rest is on us.
We configure monitoring (including WooCommerce elements), create the first backup and do a technical audit of your store. We check plugins, payment configuration and potential risk points.
Your store under care, you focus on sales, marketing and customers. We handle the technical side so every order goes through without issues.
Contact
Join buddypilot and focus on sales. First 30 days – no risk, no questions.