Care

How does subscription handling work with withdrawal?

Upon filing a withdrawal declaration for an order containing a WooCommerce subscription: (1) all associated subscriptions with active and on-hold status are cancelled immediately, (2) the proportional amount for the unused portion of the current billing period is calculated in accordance with Article 9(2)(b)(iii) and recorded in the order meta, (3) a cancellation note is […]

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When does the obligation under Directive 2023/2673 take effect?

19 June 2026. From that date, every online store selling to consumers in the European Union must have a withdrawal function compliant with Article 11a – regardless of the seller’s country of registration. This also applies to stores outside the EU if they sell to EU consumers. Enforcement is handled by national consumer protection authorities […]

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