Withdrawal plugin

Does the plugin generate a credit note?

No. The plugin creates a refund in WooCommerce (with exact line items and amounts) and a PDF withdrawal declaration as a legal document. A credit note is a separate accounting document typically generated by an invoicing plugin (e.g. WooCommerce PDF Invoices, Flexible Invoices, WP-Hermes). We work correctly with these plugins – the WooCommerce refund triggers […]

Read more >

Is this plugin sufficient for full compliance with Directive 2023/2673?

Yes, for most stores. The plugin implements all requirements of Article 11a (withdrawal button and function), Article 11a(3) (confirmation on a durable medium), Article 16(m) (consent for digital products) and Annex I(A) and I(B) (information pages). Full compliance also requires appropriate provisions in the store terms of service and return policy – the plugin does […]

Read more >

What does the plugin NOT do?

The plugin registers withdrawal declarations as legal documents and notifies the customer and operator. It does not automatically process money refunds (the operator does this using standard WooCommerce tools; auto-refund is available in the Pro version). It does not verify the physical return of goods. It does not enforce return deadlines. It does not generate […]

Read more >